FAQ’s

We realize that selecting a Medical Billing Company is an important decision and one that had as profound effect on your business. We have compiled some of the most common questions that arise when considering outsourcing your Medical Billing.


What are your fees for services provided?

We have very competitive rates. Our fees are modest and based on a percentage of your net reimbursement received. Other fees apply only to clients who wish to contract for services like consulting, practice management, practice valuation or other services. Please contact us and let us know your specific needs.

What type of practices do you bill for?

We bill for all types of practices and hospitals. We specialize in Allergy, ENT, Anesthesiology, OB/GYN, Neurology, Dermatology, Gastroenterology, Internal Medicine, Urology, Radiology, Hospitalists, Plastic Surgery, Pathology, Pulmonary, Nephrology, Ophthalmology, Orthopedic Surgery, Pain Management, Surgery, Thoracic Surgery, Psychiatry, Proctology, Pediatrics and Chiropractic reimbursement. We bill for acute care, rehabilitation, specialty and critical Access hospitals.

How will I submit my paperwork to you for daily charges and payments?

Most of our Clients place scanned images through our website using a secure service. Please see our contact page or click HERE for links to these forms. We have several methods to receive paperwork. You can mail, scan, or fax or it to us on a daily basis. Some choose to mail it to us on a bi-weekly or weekly basis. We even pick up paperwork from some of our local clients. We work with you to meet your needs and make it convenient for your practice.

Can you electronically bill for Medicare and Medicaid in every state?

Yes. We are able to transmit claims to Medicare and Medicaid in every state. In addition, we are also able to transmit to all BC/BS carriers and over one thousand commercial carriers.

What do I need to provide you to bill for my services?

We will need the superbills or encounter slip, with all procedures performed and corresponding diagnosis, patient demographic and insurance information.

Where does the money go?

All payments are sent directly to you. Your practice will receive insurance payments electronically which are deposited right into your bank account. Assurance Health Care does not receive payments from insurance carriers or patients. We do need a copy of the check and Explanation of Benefits for posting payments to patient accounts.

What if our practice or patients have a question regarding their bill or our outstanding accounts receivable?

You have complete access to all patient information and reports through a high speed internet connection with our server. And our very knowledgeable staff is just a phone call away. The statements that we send to your patients have Assurances’ patient inquiry telephone number which relieves your office of answering billing and insurance questions over the phone.

How do claims get submitted?

The majority of the claims we submit are done electronically and process daily. We also mail claims to insurance companies that do not have electronic submission capabilities. We check electronic submission reports for denials and other issues on a daily basis.

What support do we offer our clients?

We partner with our clients. We provide feedback to our clients on how to increase the money coming in. If the client is not happy, we are not happy.