By Michael MacLaren


May 1, 2018

5 tips on how to improve your revenue

1. Replace old credit card terminals with streamlined devices placed conveniently at each front-desk workstation. 2. Implement flexible payment applications that make it easy for patients to pay balances. Additionally, automated payment plans, keeping a credit card on file to pay small balances and offering convenient online payment options are just the types of handy […]



Dec 1, 2017

What are medical coder qualifications?

Medical coding is a specialized field that requires significant study, certification and training. A medical coder needs to be efficient and speedy but also extremely accurate as mistakes can mean thousands of dollars. Make no mistake, medical coders play an essential role in the healthcare industry and are highly valued. Basic Requirements The U.S. Bureau […]



Jun 1, 2017

Success Story: Oncologist

We have a fairly new client who started with us in July, 2015. While having lunch recently I asked him if his income changed, since we have been doing his billing. His reply, did not surprise me, he earning $180,000.00 more in 2016 than 2015. How would you like to get a $180,000.00 raise in […]



Jan 25, 2017

MACRA…is your practice ready?

MACRA- Medicare Authorization CHIP Re-authorization Act of 2015. Is your practice ready? Do you have questions about MACRA? Here is a link to a good web tool that explains a lot OR you can call our office and we can answer the questions for you. Visit: nrhi.org



Oct 27, 2016

Insurance rates will be increasing approximately 22% for 2017

In 2017, under the Affordable Care Act, insurance rates will be increasing approximately 22%. This hits consumers hard. Although, it is being said by the Obama Administration that federal subsidies will also increase which results in less people paying the full cost following the increase to get coverage. For additional information, check out this website: […]



Sep 16, 2016

How to Get Paid Faster

Are you sending all of your bills once a month and getting a rush of questions and calls? Have you considered Cycle Billing? Cycle billing is – a method of billing customers at monthly intervals in which statements are prepared on each working day of the month and mailed to a designated fraction of the […]



Aug 24, 2016

Why Aetna is ditching some health insurance exchanges

Aetna has had a pretax loss of more than $430 million since January 2014. – Montgomery County Planning Commission/Flickr Aetna will stop selling health insurance on Affordable Care Act exchanges in about two-thirds of the counties it now serves. It will go from 778 counties to just 242 starting next year, which could mean less […]



Jul 28, 2016

Is HMO A Good Choice? Yes.

Insurance policies can be confusing. HMO plans keep monthly premiums low, by offering a select group of doctors and providers. The below video provides excellent information for both patients and doctors alike.



Apr 13, 2016

The importance of good patient communication

Communication is a critical piece of our everyday lives. It is the way we pass on our thoughts, emotions, feelings, and perspective to other individuals. Communication is considerably more involved than the way most individuals see it. There are many reasons and purposes for communication and there are various approaches to communicate. “Understanding the different […]



Dec 22, 2015

OCR Director Jocelyn Samuels Announces HIPAA Audits for 2016

Phase 2 HIPAA audits are scheduled to be starting early 2016. Private practices currently rank first and outpatient facilities third in the list of most frequent targets. These audits will be both desk as well as onsite. Recent settlements (a Midwest cancer care center for $750,000), indicate risk assessments are still not being done.